More than 100 kitchens across Wales are listed with a ZERO hygiene rating which means they require urgent improvement – including a primary school.
From this week, all food outlets in Wales are legally required to display their score in a prominent place – such as their front door or window – and at every entrance.
The score – from zero to five – is also listed on the Food Standards Agency’s website – and as we went to press yesterday there were 118 kitchens listed with a zero rating.
This included restaurants, pubs, takeaways, rugby clubs and sweet shops.
Some counties had not a single premises with a zero, while others had several.
Powys had the most with 19 listed, Bridgend followed with 14 and then Rhondda Cynon Taf with 11.
Sennybridge County Primary School in Brecon was among those with a zero rating in Powys.
Communications manager at Powys Council John said “structural issues” were to blame and this had since been rectified and a higher rating of five awarded.
“The FSA list has not been updated yet,” he said, “The other premises on the list are private businesses.”
The rating is decided from three elements:
• How hygienically the food is handled;
• the condition of the structure of the premises; and
• how the business manages what it does to make sure food is safe and if the officer can be confident standards will be maintained in the future.
A spokeswoman for FSA said: “Every business is capable of getting a five.”
“Businesses are not given a zero then left alone, if there’s a risk to public health there are certain procedures in place, and the inspectors would be working with businesses on the actions they need to take.”
The scores are regularly inspected and scores can change – it’s the responsibility of councils to update the ratings, and some businesses we spoke to, said they were no longer rated a zero.
Iain Stuart-Scobie, who runs Iain’s Country Restaurant in Laleston, near Bridgend – which scored zero – says he believed the system needed an overhaul, with too much concentration on “ticking boxes”.
“Unfortunately we are in a very old building and after clearing down on a Sunday and between opening back up on the Tuesday, when the inspectors turned up, a rat had got in through a previously treated hole – which had been already filled with expanding foam,” he said.
“It took us down from a three to a zero. Even the pest control man stated it was a one-off not an infestation.
“I personally think there’s too little criteria on the actual experience and what’s going on in a restaurant. There’s a lot that’s wrong with the system.
“Environmental health officers are going to be relying on the fact that people will not pay the newly-introduced fee to get a regrading. And there’s no room for manoeuvre.”
Those tested are given the chance to write feedback on their score on the FSA’s website.
The Welsh Government said the new legislation is aimed at driving up standards within the food industry and giving consumers the opportunity to make informed decisions about where they choose to eat out or shop for food.
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“People want to know that the places where they are buying or eating their food are hygienic and safe,” a spokesman said.
David Jones, head of community protection at Rhondda Cynon Taf council said food business operators see the commercial advantage of scoring highly.
“They also see the negative impact of a low score as a commercial threat,” he said.
“We firmly believe that the introduction of the scheme accounts for the increase in the percentage of our food premises that are broadly compliant from 50% to 84% since it began in October 2010.
“It is not surprising that some owners of low scoring businesses have decided not to display their scores under the voluntary scheme.”
The restaurants in Wales rated zero
Anglesey
None
Blaenau Gwent
Chula, Beaufort Ebbw Vale – Takeaway/sandwich shop
Bridgend
Ali’s Kebab House, Pontycymmer – takeaway
Cabo Roche, Bridgend – Pub/bar/nightclub
Ella Riley Sweets, Bridgend – Retailers – other
Emu’s Snack Bar, Private address – Mobile caterer
Happy Valley Cafe Shop, Porthcawl – Retailers – other
Hilary Iain’s Country Restaurant, Laleston – Restaurant/Cafe/Canteen
Lakeside, Blackmill – Restaurant/Cafe
Llangeinor AFC, Llangeinor – Pub/bar
Milano’s Coffee House, Maesteg – Restaurant/Cafe/Canteen
Nantymoel RFC, Nantymoel – Pub/bar
New Town Chinese Takeaway, Bettws – Takeaway/sandwich shop
Nobel House, Pencoed – Takeaway/sandwich shop
Parc Stores, Porthcawl – Retailers – other
Railway Inn Restaurant and Cafe, Maesteg – Pub/Bar/Nightclub
The News Shop, Bridgend – Retailers – other
Wickhams, Pyle – Retailers – other
Caerphilly
Neuaddwen Inn, Aberbargoed – Pub/bar
Taste of India, Caerphilly – Takeaway/sandwich shop
Cardiff
The Unicorn, Old St Mellons – Pub/bar/nightclub
Sizzle and Grill, Canton – Restaurant/Cafe/Canteen
Nathan Stevens, Leckwith – Mobile caterer
Mirchi Limited, Roath – Restaurant/Cafe
Full Belly Food Bar, Ely – Mobile caterer
Chicken.com, Roath – Restaurant/Cafe
Anthony Cook, Riverside – Mobile caterer
Alborz Grill, Riverside – Other premises
Carmarthenshire
Asian Kitchen, Ammanford – Takeaway/sandwich shop
Chicken Express, Llanelli – Takeaway/sandwich shop
Kubus, Llanelli – Retailers – other
Ceredigion
Aberporth Sports Social Club, Cardigan – Pub/bar/nightclub
Amethyst Oriental Cuisine, Llanon – Restaurant/Cafe/Canteen
Bardsey View Restaurant, Lampeter – Bardsey View Restaurant
Conwy
Cadwgan Bakery, Old Colwyn – Takeaway/sandwich shop
Chrissies Kitchen, Conwy – Restaurant/Cafe/Canteen
Elsinore Hotel, Llandudno – Hotel/bed breakfast/guest house
Fish and Chips, Llandudno – Takeaway/sandwich shop
Jade Garden, Llandudno Junction – Restaurant/Cafe/Canteen
Denbighshire
Samirah Spice, Llangollen – Restaurant/Cafe/Canteen
Corwen Kebab House, Corwen – Takeaway/sandwich shop
Asha Indian Restaurant, Rhyl – Restaurant/Cafe/Canteen
Flintshire
Cafe at Cae Hic Livery Riding Centre, Mold – Restaurant/Cafe/Canteen
Gwynedd
None
Merthyr Tydfil
None
Monmouthshire
Glanusk Farm Shop, Abergavenny – Farmers/grower
Shahi Balti, Abergavenny – Restaurant/Cafe/Canteen
T’Licious, Chepstow – Restaurant/Cafe
Neath Port Talbot
Croeserw Fish Bar, Cymmer – Takeaway/sandwich shop
Eira’s, Briton Ferry – Restaurant/Cafe
Hing Tai Chinese Cantonese Takeaway, Pontardawe – Restaurant/Cafe/Canteen
Lynda’s Place, Port Talbot – Takeaway/sandwich shop
Pontardawe Post Office, Pontardawe – Retailers – other
Spyce, Gwaun Cae Gurwyn – Takeaway/sandwich shop
Newport
Yi Feng Chinese Store – Retailers – supermarkets/hypermarkets
Al Madhim – Retailers – other
Pembrokeshire
CK’s Supermarket, St David’s – Retailers – supermarkets/hypermarkets
Dragon House Chinese Takeaway, Fishguard- Takeaway/sandwich shop
Horse and Jockey, Steynton – Pub/bar/nightclub
Jerry’s Diner, Pembroke – Restaurant/Cafe
New Garden, Milford Haven – Takeaway/sandwich shop
Oak Inn, Haverfordwest – Pub/bar/nightclub
Pennsylvania Farm Free Range Eggs, Haverfordwest – Farmers/growers
Saundersfoot Fish Chicken, Saudersfoot – Takeaway/sandwich shop
USA Fried Chicken, Milford Haven – Restaurant/Cafe/Canteen
Powys
Welshpool Fish Bar, Welshpool – Takeaway/sandwich shop
W R Davies (Shop), Welshpool Powys – Retailers – other
Travellers Rest, Talybont On Usk, Brecon – Pub/bar/nightclub Brecon
The Lion Royal Hotel, Rhayader – Hotel/bed breakfast/guest house
Kam Koms Garden, Ystradgynlais – Takeaway/sandwich shop
Lakeside Cafe Bistro, Llandrindod Wells – Restaurant/Cafe/Canteen
Maeswalter, Defynnog, Brecon – Hotel/bed breakfast/guest house
Palleg Golf Club, Lower Cwmtwrch – Pub/bar/nightclub
Red Lion, Machynlleth – Pub/bar/nightclub
Riverside Retreats Ltd, Lower Cwmtwrch – Pub/bar/nightclub
Sennybridge County Primary School, Brecon – School/college/university
The Harp Inn, Old Radnor, Presteigne – Pub/bar/nightclub
The Hollybush Inn Caravan and Camping Site, Hay-On-Wye – Pub/bar/nightclub
European Delicatessen, Welshpool – Retailers – other
Dolbedwyn Cider – Farmers/growers
Carlton Riverside, Llanwrtyd Wells – Hotel/bed breakfast/guest house
Cann Office Hotel, Welshpool – Hotel/bed breakfast/guest house
Candyland, Brecon – Retailers – other
Black Lion Hotel, Llangurig Llanidloes – Pub/bar/nightclub
Rhondda Cynon Taff
100 Degrees Chinese Restaurant, Treforest – Restaurant/Cafe/Canteen
Cha Cha’s, Talbot Green – Restaurant/Cafe
Charcoal Grill, Beddau – Takeaway/sandwich shop
Cinnamon Tree, Treforest – Restaurant/Cafe/Canteen
Clive Adams, Tonypandy – Retailers – other
Golden Valley Cantonese, Porth – Takeaway/sandwich shop
Just Us, Rhydyfelin – Retailers – other
Papa Bull Pizza, Aberdare – Takeaway/sandwich shop
Pizza Plus, Pontypridd – Restaurant/Cafe
The Raj, Talbot Green – Restaurant/Cafe
Yummies, Penrhiwceiber – Takeaway/sandwich shop
Swansea
Yummy Yummy Takeaway, Sandfields – Takeaway/sandwich shop
Wonderful Chinese Cuisine, Hafod – Takeaway/sandwich shop
Tonys Off Sales, Birchgrove – Retailers – other
Tasty Cantonese Takeaway, Mount Pleasant – Takeaway/sandwich shop
Plough and Harrow, Llangyfelach – Pub/bar/nightclub
Peru Coffee Bar, Morriston – Restaurant/Cafe/Canteen
New Lucky View Chinese Takeaway, Morriston – Takeaway/sandwich shop
Mr Kwok Kam Cheung, Port Tennant – Mobile caterer
Manos Takeaway, Sandfields – Takeaway/sandwich shop
Golden Choice Restaurant, City Centre – Restaurant/Cafe/Canteen
Bloomburger, City Centre – Restaurant/Cafe/Canteen
Bargain Booze, Treboeth – Retailers – other
Torfaen
White Hart Inn and The Cavern Basement, Abersychan Pontypool – Pub/bar/nightclub
Wayne Randell Butchers, Abersychan Pontypool – Retailers – other
The Curry Kitchen, Croesyceiliog, Cwmbran – Takeaway/sandwich shop
Naseeb Tandoori, Blaenavon Pontypool – Takeaway/sandwich shop
Lee’s Kitchen, Pontypool – Takeaway/sandwich shop
Kebab Van (off Grange Road/Llanfrechfa Way roundabout), Cwmbran – Mobile caterer
Vale of Glamorgan
Pizza Knight, Barry – Takeaway/sandwich shop
Red Lion Inn Bonvilston – Pub/bar/nightclub
Spice Grill, Rhoose, Barry – Restaurant/Cafe/Canteen
The Baguette Shop, Barry – Takeaway/sandwich shop
The Highwayman Inn, Nurston, Barry – Pub/bar/nightclub
The Savoy Social Club, Barry – Pub/bar/nightclub
Ogmore Farm Tea Rooms, Ogmore – Restaurant/Cafe/Canteen
Lubnas Indian Takeaway, Llantwit Major – Takeaway/sandwich shop
Londis Supermarket Shop, Barry – Retailers – other
Hedleys Bistro, Barry – Restaurant/Cafe/CanteenBarry
Friends of Coed Hills, St Hilary, Cowbridge – Restaurant/Cafe/Canteen
Cionis Bistro, Penarth – Restaurant/Cafe/Canteen
Wrexham
Krazy About Pizza, Wrexham – Restaurant/Cafe/Canteen
The scores are correct at time of publication though they are regularly inspected and scores can change.
To see zero restaurants in your area visit ratings.food.gov.uk